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En attente d’information Télédéclarant - what does this mean?

I applied for a CG for my new car on the ANTS site at the beginning of January and have heard nothing until today when checking on the site I find this '16/02/2018 En attente d’information Télédéclarant'. I've been checking the site daily and this info has only appeared today. I believe it means that they are waiting for more information but not sure what exactly the 'Teledeclarant' means.

If someone could enlighten me I would be very grateful.

Mrs KG
“Until one has loved an animal, a part of one’s soul remains unawakened.” Anatole France
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Re: En attente d’information Télédéclarant - what does this mean?

To télédéclarer means to declare something online - for example I submit my tax declaration online by filling in my income on the online tax form.
The person who does the filling in is the 'télédéclarant' - the person who submits information online, whether it is to provide details of income for tax reasons or details for a new car registration document.
Perhaps there is some detail - either personal or associated with the car - that you have missed out.
It is easily done .. as I missed out the birthdate of the new purchaser of a car on the transfer form I was completing and was simply told that there was an error - not what the error - or omission in this case - was.

Computing - it's another world
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Wink [;-)]

Re: En attente d’information Télédéclarant - what does this mean?

Thanks for the info Sue,

As far as I know I have scanned everything ANTS asked for ie
Avis d'impot 2017, Cert of Conf, UK Invoice, Cerfa 13730, Cert d'acquistion, DVLA reg doc, EDF bill. It doesn't say what it is they want if there is something else they want and I can't think of anything to send. I have emailed twice in the last couple of weeks to see what was happening and the reply was to keep checking the site. I've just sent another email asking if they want more documentation and if so to let me know what is that they want! Do you think I will get a reply?

It really is a nightmare and is enough to drive anyone to drink (well more than usual that is!)

Mrs KG
“Until one has loved an animal, a part of one’s soul remains unawakened.” Anatole France
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Re: En attente d’information Télédéclarant - what does this mean?

Somtimes, it's something small and easily missed on filling in on-line forms.  This has happened to me once or twice.  Something like your état civil missing can gum up the works.

For consolation, this is normally flagged up by words in red, a flashing red star in the box of the missing info or, in the very best sites, it will refuse to let you carry on until you have done exactly as the computer says.

You might need to go back and check everything.  Also, I don't know whether ringing up is an option?

Apprendre une langue, c'est faire un voyage différent chaque jour.
from Fle pour les curieux
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Re: En attente d’information Télédéclarant - what does this mean?

Thanks Mint.

It's bizarre but when I look at each document that I've sent - (each is listed seperately) the documents themselves are not showing on the system but my originals look to be OK. On the ANTS site it just says against each item listed 'Nous vous informons que votre autre demande immatriculation n°..... est passée à l'état "Analyse par le service instructeur'.

So I have no means of checking what is missing if there is it would be on the original ANTS registration form I guess which I can't look at on the site.

You cannot contact them by phone.

I know from my insurer that their IT system is in a mess and they are trying to sort it but they also have a shortage of staff and are taking on temporary staff to help out so who knows where this is going!
“Until one has loved an animal, a part of one’s soul remains unawakened.” Anatole France
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Re: En attente d’information Télédéclarant - what does this mean?

Oh b u m!  Mrs KG, can you try reapplying? 

Apprendre une langue, c'est faire un voyage différent chaque jour.
from Fle pour les curieux
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Re: En attente d’information Télédéclarant - what does this mean?

Hi Mint,

Yes I could reapply but I don't want to at this moment. It would probably create even more problems to their system! I have sent what bit of information rec'd from them - ref nos etc to my insurer, if I reapply I'll be given a new number, be at the back of the queue and have wasted nearly 2 months - which might be the case anyway. At least the insurer is very understanding and has extended my insurance until March - he probably knows something that I don't!

Mrs KG
“Until one has loved an animal, a part of one’s soul remains unawakened.” Anatole France
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Re: En attente d’information Télédéclarant - what does this mean?

Mrs KG wrote : It's bizarre but when I look at each document that I've sent - (each is listed seperately) the documents themselves are not showing on the system but my originals look to be OK. On the ANTS site it just says against each item listed 'Nous vous informons que votre autre demande immatriculation n°..... est passée à l'état "Analyse par le service instructeur'.


From what you wrote there it sounds as though either something might not have registered correctly on the site or that your docs are waiting to be looked at specifically by someone.
As the wheels sometimes grind slowly it might be worth hanging on for a bit to see if anything more helpful is added to your application in the next few days.
Computing - it's another world
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