| P2 wrote:|
I normally go on the comparison sites as well as the various companies websites to find the cheapest and book whichever is.
However, the last two cars that I collected from Hertz at 23:00 at Toulouse airport meant that I could not inspect for damage until the next day due to it being pitch black. In both cases the cars had extensive damage compared to what was shown on the paperwork. What fun it was getting them to accept the damage. The last time involved me driving back to the airport as the local agent would not confirm the damage.
I now use the criteria of price and integrity.
Went to France the other weekend and using Expedia, Hertz were very much cheaper than all the rest so took the plunge, especially as we were travelling on the morning flight.
At the check-in desk the damage was marked on the 'plan' and off we went to the car. This time the damage was no where near as bad as indicated on the plan.
I now wonder if they are on commission if they charge for the 'damage' twice or more. I.E. issue as car with more damage than indicated at night and, if not challenged, chaqrge for it again?
BREXIT - wonder what the future holds